Office Policies

v-patient2.jpgOur Mission

At Hill Country Medical Associates, we work together to provide high quality and compassionate health care to meet the needs of our patients and the community.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Main Location (774 Landa St.) Hours:
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m. for same day/urgent care appointments

Annex Location (705 Landa St.) Office Hours:
Monday – Friday: 8:00 a.m. – 5:00 p.m.

NOTE: Both offices are closed on the 3rd Wednesday of each month until 9:00 a.m. for staff training and development.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel or reschedule your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.